Returns & Exchanges
At Never Fully Dressed, we want you to feel fabulous in every purchase, but if your item isn't quite right, you have 28 days to return it for a refund or exchange. Items must be returned in their original condition, unworn, with all tags still attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return service and download your prepaid shipping label or QR code for a contactless drop-off.
Pack Your Items
Securely package your items in the original mailing bag, ensuring all original labels and tags remain intact to avoid processing delays.
Drop Off & Track
Take your parcel to your chosen drop-off point and keep your proof of postage until your refund has been fully processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing